RE: Priv won’t charge or turn on

Hi there,
yesterday i received my new BlackBerry Priv but I can’t seem to be able to charge it. I tried different chargers and outputs but the priv just won’t charge. Today I played a little bit with the charger and for two seconds or so a charging symbol appeared but now its as dead as before. I am in Germany and neither the German BlackBerry site nor anywhere inside the priv box is a number to call. I really hope someone can help me!

arlen Asked on January 19, 2016 in Blackberry PRIV.
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2 Answers

i have the same issue and i tried charging battery from external and it works.. so i think problem is in the motherboard . is there any other option to recover ??

Answered on June 6, 2017.
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