Activesync issue



I have an Exchange 2010 server and BES Server too.


Only is happening with one user.


If i configure on and Android or on IOS, the mailbox with activesync works fine, i see all the email.


But, if i configure a Q5, or a Q10 (tried on both), the account for this user, even with activesync or with the BES server, i only see email till de 24th of November. I cant see emails newers than taht, while in android and ios i can.


I have delete and create the user on the BES server multiple times, i have move the users mailbox to another Exchange database, restart servers… nothing worked.


Any tips why only this happens on Blackberry devices?




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