BBPP Unspecified error encountered [A:0x000000A2]

Doing security wipe from phone it goes throw it process and phone show message as error www. bberror.com/bb10-0015, i have done reload throw BB link and other option via preference reload device also. But, it show message as ”

An error has occurred while updating your device’s software.

Unspecified error encountered [A:0x000000A2]”. kindly know how to fix issue.

Thank you.

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