Blackberry Passport: Security wipe, Ereasing memory

Hi, I have a Blackberry Passport. It is a great smart phone. Yesterday I tried to change my password, but I forgot it. I tried 10 time to login my device but I couldn’t find my password and phone began to Security wipe and Erasing Memory. From yesterday to now (about 24 hours) it has not finished yet and is on 96%! I think there are problems in my phone. What do I do? I wish it was possible to send photos.

Thanks a lot.

 


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