Copy Farward email not recieve to Blackberry hosted email (BIS)

Emails which are receiving to abc@y.com will be forwarded to 123@y.com, qwe@y.com and xyz@dialog.blackberry.com. The first two email address has been receiving  email without losses but the emails which are forwarded to xyz@dialog.blackberry.com seems loosing randomly and the lost percentage seems increasing now.

 

Action Taken

Wipe device

Reactivate the account again

Re-configure copy forwarding

But still issue is persist. Please assist to resolve this issue

 

Please assit to sort the issues

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