One contact does not show up in my Text Messages

I have one contact on my phone that does not appear on my hub/text message menu when they text me. Everyone else goes through, though. The only way I can see their messages is if I go to “compose new message” and when I type in their name I can see our conversations. (***also, my phone does not alert me when they send me a text message***)

 

I want their name to pop back on my menu instead of me manually checking every time. I have checked the contact options and everything seems fine.

 

Please help!!!


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