Porsche Design P’9982 wont reload

hi and happy holidays, i bought this Porsche Design BlackBerry P’9982 like 4 days ago, i used to use Porsche Design BlackBerry P’9981, i did the standard back up on the old one and installed the new software BB link and did the transfer from the old one to the new, i did restore my phone contacts only, not the BBM contacts, so i did reset the Porsche Design BlackBerry P’9982 to the factory seting to try again, but then i got an error while reloading on the BB link program saying connect to the inbternet, but i am connected !! and now the Porsche Design BlackBerry P’9982 wont start, i get the message on the screen ” www.bberror.com/bb10-0015″ tried many ways but still wont reload the device software!!

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