Priv doers not recharge

Hello, my Priv does not recharge. Battery is completely empty. When I connect the charger, the red light goes on, then it vibrates and shows a battery with a lightning, after a few seconds it shows the charging symbol with 1 or 2 percent capacity. After a few seconds the screen and the red light switch off and the procedure starts again. After a few hours, the capacity is still too low to start the phone.

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