When I call people they cant hear me but I can hear them. Voice command works fine.

Whenever I make a phone call on the blackberry z10 to someone, they can never hear me; however when someone calls me they can hear me. My voice command works fine so I don’t think my microphone is broken…but what’s going on here? any solutions? this is really annoying. I’ve tried pulling the battery, but that doesn’t fix anything

Asked on September 28, 2015 in BlackBerry Z10.
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