Why can’t I file Cox E-mails

I’ve recently returned to Blackberry and I’m having difficulties trying file some messages.   For example, e-mails from my Cox.net e-mail account are unable to be filed.  Ultimately I would like to be able to file them in partitioned folders so I can go back and reference them when need be. Is there an account setting I need to select?

 

I can do this with my Google e-mail address but not with the Cox.net e-mail.

 

I suppose I could forward the e-mail to my google address and then file it that way but it would be nice if the Cox.net would be able to do this.

 

Any help would be very much appreciated.

 

Thank you,

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